— PRIVACY POLICY —

(Full Content)

1. Introduction

Riseup With Roshan respects your privacy and is committed to protecting personal data in accordance with the Information Technology Act, 2000 and applicable Indian regulations.

This Privacy Policy explains how we collect, use, process, store, and protect your information when you interact with our website, WhatsApp Official API, RCS messaging channels, and digital services.

2. Information We Collect

A. Personal Information

Full name
Phone number
Email address
Billing details
Address

B. Device Information

IP address
Browser type
Device type
Operating system

C. Cookies & Tracking Data

Session cookies
Analytics cookies
Marketing cookies

D. Message Data

WhatsApp communication logs
RCS message interactions
Delivery status reports
Opt-in/Opt-out records

3. Purpose of Data Collection

We collect data to:

Provide coaching services
Process payments
Send WhatsApp & RCS updates
Improve user experience
Ensure compliance with Meta policies
Maintain security

4. Consent for WhatsApp & RCS Data Processing

By opting in to receive messages:

You consent to receive communications.
You agree to data processing via Meta and telecom operators.
You understand delivery depends on external networks.

Opt-out options are always provided.

5. Legal Basis for Processing

Under Indian law, processing is based on:

User consent
Contractual necessity
Legal compliance
Legitimate business interest

6. How We Use Collected Data

We use information to:

Deliver programs
Respond to inquiries
Send transactional messages
Send promotional content (with consent)
Maintain service quality
Prevent fraud

7. Data Retention & Deletion

We retain data:

As long as account is active
As required by tax laws
As required by telecom regulations

Users may request deletion by email.

8. Data Sharing with Third Parties

We may share data with:

Meta Platforms (WhatsApp)
Telecom operators (RCS routing)
Payment gateways
Cloud hosting providers
Government authorities if legally required

We do not sell personal data.

9. Security Measures & Encryption

We implement:

SSL encryption
Access controls
Secure cloud hosting
WhatsApp end-to-end encryption (as per Meta standards)
Role-based data access

Despite safeguards, no system is 100% secure.

10. Cookies & Tracking Technologies

We use cookies for:

Authentication
Analytics
Performance tracking
Marketing campaigns

Users may disable cookies in browser settings.

11. Data Transfer & Storage (India-Based)

Data is primarily stored in India.

However, some data may be processed outside India via Meta or service providers with adequate safeguards.

12. User Rights

You may:

Request access to your data
Request correction
Request deletion
Withdraw consent
Opt-out from promotional messages

Requests may be sent to salveroshan24@gmail.com.

13. Policy for Children

Our Services are not directed to individuals under 18.

We do not knowingly collect children’s data.

14. Updates to Privacy Policy

We may update this Privacy Policy periodically.

Revisions will be posted on our website.

15. Governing Law (India)

This Privacy Policy is governed by Indian laws.

Disputes fall under jurisdiction of Nashik courts, Maharashtra.

16. Contact Information

Riseup With Roshan
Rh.no-1191 Kishor Niwas
Swarbaba Nagar, Satpur
Nashik – 422007
Phone: +91 9623496649
Email: salveroshan24@gmail.com